In today’s economic environment, retaining customers and gaining share of wallet is critical. This requires a deep understanding of customer behaviour and an acute ear for what customers are telling you.
Like most businesses you are probably already collection customer feedback either informally through your website or formally through surveys or measurement programs such as Net Promoter Score (NPS).
As a customer insight agency, Top Right Corner can extract the key drivers behind your customer behavior from the qualitative customer data you already collect. We go way beyond what ordinary techniques, such as correlation analysis can deliver and take you into the world of unknown unknowns and top of mind semantic analysis. Best of all, our proprietary technology enables us to do this quickly, efficiently and to a budget that will delight you.